Description: The era of simple chatbots is over—AI agents are redefining enterprise AI adoption, unlocking new levels of automation, intelligence, and strategic business impact. While most organizations have experimented with generative AI tools like ChatGPT and Microsoft Copilot, the real transformation lies in agentic AI systems—autonomous AI entities capable of planning, tool use, multi-agent collaboration, and self-improvement.

In this session, we will explore the evolution of AI agents and their potential to revolutionize business operations. We’ll examine real-world applications where AI agents are already outperforming traditional automation, enhancing customer interactions, streamlining complex workflows, and driving data-driven decision-making.

Key takeaways include:

• How AI is evolving from chat-based assistants to fully autonomous AI agents;
• Strategic considerations for integrating AI agents into enterprise systems;
• Industry trends: Why 50% of organizations plan to adopt AI agents in the next year;
• Case studies showcasing AI agents in real-world business applications; and
• A roadmap for launching a successful AI agent initiative while ensuring safety, ethics, and ROI.

AI agents represent the next wave of business transformation, offering organizations the ability to reimagine work beyond productivity enhancements. Whether you are exploring AI’s potential or scaling an enterprise AI strategy, this session will provide critical insights to stay ahead in an AI-powered world.

Webinar Date: This was presented as part of IHIMA’s 2025 Annual Meeting & Exhibit – April 2025 

Duration: 1 hour

Speaker: JD Duigou, Microsoft Cloud Platform Lead at Centric Consulting, specializing in digital transformations and IT strategy, JD Duigou has over 25 years of experience in diverse industries, including manufacturing, pharmaceuticals, healthcare, and facilities management. He has led high-impact initiatives such as cloud-based strategies, ERP implementations, and data governance solutions, consistently enhancing user experience and driving innovation. JD is passionate about leveraging innovative technologies like Gen AI to automate tasks and support business growth. In his personal time, JD loves riding motorcycles and dirt bikes, creating mixed media art, and spending time with his family.

Click HERE to register for this webinar!

Cost: $25 Members/ $35 Non-Members

1 AHIMA CEU*

Domain VIII: Evolving Topics/Other HIIM Relevant Topics

*Relevant AHIMA CEUs are accepted by the following organizations: American Academy of Professional Coders (AAPC) and Association of Clinical Documentation Integrity Specialists (ACDIS)